
Thousands of Microsoft users in India awakened on Friday (November 13, 2026) to find their inboxes inaccessible. File
| Photo Credit: AP
The story so far: Software giant Microsoft faced a widespread outage affecting users of its Microsoft 365 service from the early hours of November 13 (IST). Website status-checking tool DownDetector reported that over a lakh users had registered complaints about the Outlook email service in the outage’s early hours.
Microsoft said users might be unable to connect to multiple Microsoft 365 services, particularly those that interact with its Exchange Online and email services. Microsoft’s Exchange Online is the cloud-based messaging platform that facilitates its users’ emails, calendars, contacts, and tasks.
Published – November 13, 2026 10:50 am IST