Microsoft said on Thursday that efforts to repair a major outage of Outlook were not going as expected and the firm was seeking alternative solutions as users around the world were left without its crucial services.
The hours-long disruption, which Microsoft attributed to “elevated load” on its infrastructure, has hit email as well as products such as Teams and the AI assistant Copilot.
“We’ve monitored the status of the changes applied to improve serviceability and confirmed they’re not taking as expected,” Microsoft said on X.
– AFP
