‘AI disrupts, but offers avenues to take on large incumbents’ | Chennai News
Murali Swaminathan, chief technology officer of Freshworks AI is disrupting software building and creating competitive pressures, while creating new opportunities for SaaS (Software as a Service) companies, says Murali Swaminathan, chief technology officer of Freshworks. The company is adapting to this shift, changing how it designs, engineers and develops products. In an interview, he discusses…